Service Ticket – Task Management

Tasks may be utilized against specific tickets to assign work to a specific technician, or even to assign specific responsibilities  from one ticket to another technician’s queue. It is a powerful tool when it comes to blocking time on the scheduling dashboard so that the employees can focus on those tasks without being double booked or distracted during that time.

Helpdesk & Service Ticket Management Module

See How It Works

Sign up for our no obligation demo and see first hand how Business Manager 365 works. Give us a call at 877-284-5733  or use our form below to see a demonstration.

Staff member using Business Manager 365 on a tablet