Features of Business Manager 365

Business Manager 365 offers all of the features you need to manage your business anytime, anywhere.

Mobile Help Desk Ticket App

Business Manager 365 comes with a mobile app for techs who are in the field.


Improve inventory control, equipment history, purchasing info, and more.

Client Management

Gain key data so you can understand your clients' specific needs.

Service Ticket Management

Document and track help desk tickets with your clients in real time.

Document Management

Consolidate and organizes electronic files so they can be easily retrieved.

Project Management

Organize all parts, schedules, tasks, time, billings, and more.

Parts, Assets, And Inventory Management

Manage parts, equipment and procurement processes easily.

Customer Relationship Management (CRM)

Manage your company's relationships and interactions with customers.

Enterprise Resource Management (ERP)

Easily manage all of your company's assets and resources.

Reporting & Analytics

Data showing business health and opportunities for business growth.


A customizable and efficient scheduling and calendaring system.

Quality Assurance Management

Track and measure your customer’s perspective on the quality of service.

Human Resources Management

Simplifies employee management, performance, attendance and more.

API Integrations

The Business Manager 365 Suite is a Microsoft SQL-based software, which allows for easy integration with other software packages.


The security model is based on building Organizational Roles with predefined system access and assigning each employee to a Role.

See How It Works