Service Ticket – RMA Processes

Business Manager 365 does have an RMA process built into the Parts and Inventory Management System, that is tied to the specific part, and the helpdesk and service ticket that the part was ordered against. This allows your purchasing and accounting departments to ensure that you and your customer get all the credits they are due.

Helpdesk & Service Ticket Management Module

See How It Works

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AC repair technician using Business Manager 365 on a tablet