Service Ticket – Return Policy Management
Business Manager 365 will also track the date in which you must either use a part or piece of equipment, or return it to the supplier. Sometimes there are delays in projects or service tickets, so this is a helpful tool to be sure that, if needed, you can extend the return policy, or ship it back to the supplier before the policy expiration. This feature helps to avoid a restocking fee or being forced to keep the unwanted product.
See How It Works
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