Service Ticket – Part Ordering Processes

Ordering parts is a big piece of providing service to your customer. Parts ordered may be tied to specific tickets for both historical knowledge and also the billing and litigation processes.  The order status is tracked and managed through every stage, from quoting to approval, through PO generation and ordering, up to the point of delivery and installation.

Helpdesk & Service Ticket Management Module

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AC repair technician using Business Manager 365 on a tablet