Service Ticket – Part Management Functionality
Business Manager 365, as part of its work processes, can enable the higher management and oversite processes that are typically used in the Project Management system to a helpdesk ticket, as needed. These processes could simply be enabled to allow for a higher level of visibility into a helpdesk ticket or because additional resources are needed to complete the helpdesk ticket; all of which could affect the billing rate and processes to the customer.
See How It Works
Sign up for our no obligation demo and see first hand how Business Manager 365 works. Give us a call at 877-284-5733 or use our form below to see a demonstration.