There are often situations requiring a higher level of attention, communication, or oversight. Business Manager 365 at its core is a process management system. It is an aid to help run your business by automating tasks and removing the human factor.

Once the Business Manager 365 Emergency Management work process is set up, a simple click of a button can turn a ticket into an Emergency Management situation. The system automatically increases communication through email and include additional staff to solve the issue as quickly as possible.