Mobile App – Helpdesk Ticket Creation

The Business Manager 365 Mobile App can be used to quickly and easily open tickets within the helpdesk and support sections of Business Manager 365. The Mobile App allows customers and employees to create helpdesk tickets, check the status of helpdesk tickets, update helpdesk tickets, and ultimately close helpdesk and service tickets all through the app.

Through the integrated barcoding system, customers, and employees can easily and quickly open helpdesk service requests. By scanning the barcode, the system will show you any tickets already open for that device, or ask if you want to open a helpdesk ticket and request service.

Mobile App Flow Chart

See How It Works

Sign up for our no obligation demo and see first hand how Business Manager 365 works. Give us a call at 877-284-5733  or use our form below to see a demonstration.

AC repair technician using Business Manager 365 on a tablet