The Business Manager 365 Mobile App provides easy ticket management processes. Business Manager 365 Mobile App with integration of the built-in barcoding system allows helpdesk technical staff quick access to ticket look-up, with the ability to update helpdesk tickets, input time related to working on helpdesk tickets or projects, parts management, add inventory of new parts, and change the location and user of existing parts and equipment.

The Business Manager 365 Mobile App is integrated into the Parts, Inventory, and Asset Management modules of Business Manager 365. This integration allows for customers and employees to quickly lookup warranty information, service tag or serial number information, purchase date, manufacturer, and current configurations.